000 00408nam a2200169Ia 4500
008 230711s9999||||xx |||||||||||||| ||und||
020 _a978-81-317-3227-4
041 _aENG
082 _a658
_bBE-T
100 _aBesterfield,Dale H
245 0 _aTotal quality management
250 _a3rd Ed.
260 _c2011
_aNew Delhi
_bPearson
300 _a558
650 _aUNIVESITY BUSNIESS SCHOOL
942 _cBK
999 _c3512
_d3512