@book{10591,
	author = {Singla, Jyoti},
	title = {Role of CRM Practices of Banks in Client Retention: A Comparative Study of Public and Private Banks of Haryana},
	publisher = {MRSPTU},
	year = {2022},
	address = {Bathinda},
	url = {http://163.47.215.52:8080/jspui/handle/123456789/490}
}